YoYotta

Saving log + debug information

The YoYotta log shows information about recent jobs
The log can be saved along with extra debug information that can be useful for troubleshooting
If error logs are enabled in Preferences then crash reports will be sent to YoYotta Support

YoYotta log

Click the ! at the bottom to open the YoYotta log panel. This shows a summary of recent activity.


Saving log with debug

Click Save log... Turn on Include debug and choose the correct time period and click Confirm. This will save the log along with system debug information to the Desktop and then email this file to support@yoyotta.com
It can be useful to send screen shots of your job setup and any error messages.


Sending Crash Reports

If Send Error Logs is turned on in Preferences, then your Mac will send YoYotta crash reports. (Assuming the Mac has an internet connection)
To manually send a report, open the Apple Console app. Click on User Reports on the left. Then select the crash file, right click or ctrl click on the file and Reveal in Finder. Send the reports to support@yoyotta.com
If there are any ltfs crash reports then save and send those as well.

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