YoYotta Support

Check the support pages below, which are updated frequently
There are also some videos to help get started
Searching using Google for YoYotta plus a keyword will help locate a particular help page

YoYotta runs well on the new Apple Silicon M1 Macs and macOS 11 Big Sur.
Any Mac running Big Sur will need new software drivers for SAS and FibreChannel interface cards and Thunderbolt LTO drives.
MagStor have released new drivers for their Thunderbolt 3 LTO drives and we have tested them with M1 Macs.
ATTO have released new drivers for their interfaces and these have also been tested with M1 Macs.

Licensing and Versions

 Create YoYotta Account Download YoYotta demo Install YoYotta License
Reset account password Move or Uninstall License Purchase YoYotta Release and Beta builds Update to v3

LTO + LTFS workflow

 Format LTFS tapes Mount LTFS tapes Index LTFS tapes and export reports Repair LTFS tapes Verify LTFS tapes Restore LTFS tapes Create tapes for Discovery Channel Restore TAR tapes LTO + LTFS FAQ

Options

 Automation Transcode Conform

YoYotta Server

 Server specs Server setup Server S3 workflow Server Conform workflow

Operation

 Quick Start Preferences Projects Sources and Source Browser Destinations and Reports Deliver to Netflix Metadata Index media and create reports Spanning archives Verification Queuing jobs Project Browser
Restore files
Export Reports Exporting projects and YoYotta database Sending log + debug information Sending crash reports

Install

 Which macOS ? Which Mac ? Media Readers Other Hardware Install macFUSE Install mTape or mRack LTO units Install Netstor enclosure Install ATTO SAS or FC devices
Archive & Restore
Camera card workflow
Verification
Reports
Source Browser

YoYotta Support

If something is unclear or you have any feedback, please email support@yoyotta.com

If reporting an issue or a crash, then please make sure you save the log with debug or the crash report and attach it to the email as described here…
Saving log with debug or Sending Crash Reports
We may need to screen share onto your system for troubleshooting, to prepare for this, click the button below to download TeamViewer.
YoYotta Support YoYotta Support

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