YoYotta Support

Check the support pages below, which are updated frequently
There are also some videos to help get started
Searching using Google for YoYotta plus a keyword will help locate a particular help page
Create YoYotta Account Download YoYotta demo Install YoYotta License
Reset account password Move or Uninstall License Purchase YoYotta Release and Beta builds Update to v3
Format LTFS tapes Mount LTFS tapes Index LTFS tapes and create reports Repair LTFS tapes Verify LTFS tapes Restore LTFS tapes Create tapes for Discovery Channel Restore TAR tapes LTO + LTFS FAQ
Transcode Conform
YoYotta Server Server setup Server S3 object transfers
Quick Start Preferences Projects Sources and Source Browser Destinations and Reports Metadata Index media and create reports Spanning archives Verification Queuing jobs Restoring using the Project Browser
Export Reports Exporting projects and YoYotta database Sending log + debug information Sending crash reports
Which macOS ? Which Mac ? Media Readers Other Hardware Install mTape LTO drive Install Netstor enclosure Install ATTO SAS or FC devices
Archive & Restore
Camera card workflow
Verification
Reports
Source Browser

YoYotta Support

If something is unclear or you have any feedback, please email support@yoyotta.com

If reporting an issue or a crash, then please make sure you save the log with debug or the crash report and attach it to the email as described here…
Saving log with debug or Sending Crash Reports
We may need to screen share onto your system for troubleshooting, to prepare for this, click the button below to download TeamViewer.
YoYotta Support YoYotta Support

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